Privacy Policy

Introduction

Charleston Team One Realty ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services at charlestonteamone.com. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit inquiries or register for property alerts.
• Property Preferences: Search criteria, saved favorites, communities of interest, price ranges, and property features.
• Communication Records: Messages, inquiries, and notes from interactions with our team.
• Payment Information: When you purchase services (such as a buyer's consultation), payment is processed securely through Stripe. We do not store your full card details.
• Usage Data: Pages visited, features used, and device/browser information to improve our services.

How We Use Your Information

• To respond to your inquiries and provide real estate services.
• To send property alerts and market updates based on your preferences.
• To schedule property showings and consultations.
• To process payments for services rendered.
• To send newsletters and marketing content (you may unsubscribe at any time).
• To improve our website, content, and service offerings.

Information Sharing

We do not sell your personal information. We may share your data with trusted service providers who help us operate our business (such as payment processors, email delivery, and analytics), all of whom are bound by confidentiality obligations. We may also disclose information when required by law or to protect our rights and safety.

Data Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission and secure storage. Payment transactions are processed by Stripe, a PCI-compliant payment provider. However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

To exercise these rights, contact us at marzena@charlestonteamone.com or (919) 888-8690.

Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can control cookies through your browser settings, though disabling them may affect site functionality.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Charleston Team One Realty
Marzena Wyszynska
(919) 888-8690
marzena@charlestonteamone.com